Agent Dojo
Sign inStart free trial
Voice practice · LMS · Call QA

AI-assisted training for BPO teams. Master the call.

Your trainees practice real voice calls against AI callers, every call is scored against your rubric, and courses and QA live in the same LMS.

Start free trialSee how it works
The Agent Dojo admin dashboard in dark mode: training overview with scenarios, personas, and cohort activity

Trusted by training teams in legal intake, insurance, and healthcare BPO

The platform

One platform for training, practice, and QA

An LMS where the courses end in a live call — and the same rubric that grades practice grades the real thing.

AI mock calls

Trainees dial a live AI caller — a persona with a voice, a temper, and an agenda — as many times as it takes.

A live AI practice call in progress

Claude-scored rubrics

Every call is judged against your rubric at temperature zero — identical calls score identically, with coaching notes.

A trainer-authored scoring rubric

Course builder

Modules, readings, quizzes, flashcards, and certificates — the LMS half, with practice calls as a lesson type.

The course program editor

Call QA

Upload real recorded calls and score them with the same rubrics your training uses — one standard, both worlds.

The Call QA inbox

Analytics

Pass rates, score trends, and leaderboards per campaign — see who's ready for the floor before they're on it.

Pass-rate analytics

Automations

Assign the next scenario on a pass, alert a trainer on a fail — rules that run your program while you sleep.

The automations rule builder
How it works

Author. Practice. Score.

Author

Build the scenario: who's calling, what they want, what good handling looks like. Write the rubric once — it becomes the standard for every trainee.

Practice

Trainees take live voice calls against the AI caller, in the browser, on their own schedule. No role-play partners, no scheduling, no stage fright.

Score

Every call is judged against your rubric the moment it ends — per-criterion scores and coaching notes, with trainer override always available.

Where it fits

Built for regulated, high-stakes calls

Legal intake

New intake specialists run the hard calls — distressed callers, statute questions, qualification scripts — before their first real one.

Learn more →

Insurance & financial services

Compliance-heavy scripts become muscle memory: disclosures, verification flows, and objection handling, scored on every rep.

Learn more →

Healthcare BPO

Patient-facing teams practice empathy and accuracy together — built for regulated industries, with a HIPAA-readiness roadmap.

Learn more →
Pricing

Simple, flat pricing

One flat fee per tier — seats and a monthly bucket of AI practice calls included. No per-seat charges.

Bronze

$89/mo
Up to 50 seats included
500 AI minutes / mo
Start free trial
Recommended

Silver

$199/mo
Up to 100 seats included
1,250 AI minutes / mo
Start free trial

Platinum

$799/mo
Up to 500 seats included
7,000 AI minutes / mo
Start free trial

See full pricing →

Security

Serious about the data behind the training

Encrypted everywhere

In transit and at rest via Supabase — recordings and transcripts included.

Tenant isolation

Row-level security on every table. Your data is invisible to every other tenant, enforced at the database.

Role-based access

Admins, trainers, and trainees each see exactly their surface — nothing more.

EU-ready DPA

A signed DPA and a published subprocessor list, ready for procurement.

Read the trust page and DPA.

Give your team a dojo.

Set up in a day. First scored practice call the same afternoon.

Start free trialNo credit card required
FAQ

Questions, answered

What is AI-assisted training?
AI-assisted training means your trainees practice on realistic AI callers instead of waiting for role-play partners. In Agent Dojo, a trainee places a live voice call, an AI persona plays the customer, and every call is scored against the rubric your trainers wrote — so practice is unlimited, consistent, and measurable.
Can I use Agent Dojo as an LMS for my BPO?
Yes. Agent Dojo is a full LMS built for BPO teams: courses with modules, reading lessons, quizzes, flashcards, forms, assignments, and certificates — with AI mock calls as a first-class lesson type. Trainees move through a course and unlock the live practice call when they're ready.
How does AI call scoring work?
Trainers define a rubric — the criteria and weights that matter for the campaign. Claude judges every finished call against that rubric at temperature zero, so identical calls score identically, and returns per-criterion results with coaching notes. Trainers can review and override any score; the original is always kept.
Does it work for training that isn't voice calls?
Yes. The course builder covers standard training content — readings, quizzes, assignments, certificates — so onboarding decks and compliance refreshers live in the same place as call practice. Voice is the differentiator, not a requirement.
How is Agent Dojo priced?
One flat monthly fee per tier — seats and a monthly bucket of AI practice minutes are included, with no per-seat charges. AI minutes are the time trainees spend in live scored practice calls, billed by the second. Past the bucket, extra minutes bill at a small per-minute rate. Every plan starts with a 14-day free trial (card required, cancel anytime); see the pricing page for every tier.
Is my data secure?
Yes. Everything is encrypted in transit and at rest, every tenant is isolated at the database layer with row-level security, and access is role-based. A DPA and subprocessor list are published. Agent Dojo is built for regulated industries — legal, insurance, and healthcare BPO — with a HIPAA-readiness roadmap.
How long does setup take?
Under a day. Request a trial and we'll set up your dojo within one business day — most teams author their first scenario and run their first scored practice call the same afternoon.
What do trainees need to run calls?
A browser and a headset. Calls run in the browser over the web — no dialer, no desk phone, no installs.