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Subprocessors
Third parties that process Customer Data on our behalf. Referenced as Schedule 2 of the DPA.
DRAFT — LAWYER REVIEW REQUIRED
This is an unreviewed engineering stub. The wording is not legal advice and is not binding. Every [BRACKETED]item needs counsel's input. It is not enforced against customers until reviewed and this banner is removed.
This list is append-only: subprocessors are added with an effective date and marked removed rather than deleted, so the history of changes survives for your audits. Locations and transfer mechanisms marked [CONFIRM] are pending verification.
| Subprocessor | Purpose | Location | Transfer | Added | Policy |
|---|---|---|---|---|---|
| LiveKit | Real-time voice infrastructure (WebRTC media for mock calls) | United States | SCCs | 2026-06-01 | View |
| Cartesia | Text-to-speech (AI caller voice synthesis) | United States | SCCs | 2026-06-01 | View |
| Deepgram | Speech-to-text (transcription of mock calls) | United States | SCCs | 2026-06-01 | View |
| ElevenLabs | Conversational voice AI (caller agent) | United States | SCCs | 2026-06-01 | View |
| Anthropic | Large language model (AI caller reasoning + call scoring) | United States | SCCs | 2026-06-01 | View |
| Stripe | Billing and payment processing | United States | SCCs | 2026-06-01 | View |
| Resend | Transactional email delivery | United States | SCCs | 2026-06-01 | View |
| Vercel | Application hosting + serverless compute | United States | SCCs | 2026-06-01 | View |
| Supabase | Database, authentication, and file storage | [CONFIRM region] | SCCs | 2026-06-01 | View |
| Fly.io | Voice-agent worker hosting | [CONFIRM region] | SCCs | 2026-06-01 | View |
| Inngest | Background job orchestration (scoring, async pipelines) | United States | SCCs | 2026-06-01 | View |
| Grafana Cloud | Observability (metrics, logs, RUM) | [CONFIRM region] | SCCs | 2026-06-01 | View |